Warm environmental portrait of a compassionate female therapist in a soft-focus cream office with natural window light
Warm environmental portrait of a compassionate female therapist in a soft-focus cream office with natural window light
Our clinical approach

Your Wellness Is Our Priority

We combine clinical expertise with deep cultural humility, offering integrated psychiatric care and trauma-informed therapy tailored to your life.

Our core philosophy

We meet you exactly where you are, bridging the gap between medical excellence and deeply human mental health support.

Every treatment plan we build is culturally responsive, evidence-based, and designed in partnership with you.

Our Team

Meet the People Behind Your Care

Compassionate professionals dedicated to supporting your journey to better mental health.

John Iheoma

Gail Belote

Dr. Sandie Lontouo

CEO

Office Manager

Medical Director

John Iheoma is the Founder and Chief Executive Officer of JTC Behavioral Health Services. A former Baltimore City Police Officer, he developed a passion for serving individuals and strengthening communities through accessible behavioral healthcare. He earned a Master of Science in Finance from Johns Hopkins University, bringing strategic leadership and business expertise to the organization. John is committed to expanding access to compassionate, high-quality mental health services while fostering a culture of excellence, integrity, and patient-centered care.

Gail Belote serves as the Office Manager at JTC Behavioral Health Services, overseeing the daily administrative operations of the practice. She coordinates appointment scheduling, patient communication, insurance verification, and office workflows to ensure a seamless client experience. Gail is dedicated to creating a welcoming, organized, and supportive environment for every individual who walks through our doors. She works closely with both clients and providers to ensure efficient, high-quality service. Her commitment to professionalism and compassionate care helps keep our practice running smoothly every day.

Dr. Sandie Lontou provides clinical leadership and oversight to ensure the delivery of exceptional, patient-centered care. She is committed to promoting evidence-based treatment, clinical excellence, and compassionate behavioral healthcare for individuals and families. Dr. Lontou works collaboratively with the clinical team to develop personalized treatment plans that support each client's unique needs and long-term wellness goals. She is passionate about improving access to quality mental health services while fostering a culture of integrity and professionalism.

Dr. Deshawn Okerek

Dr. Ngozi Guerrier

Dr. Chantel Hlontor, DNP

Program Director

Director of Personal

Licensed Therapist

Terrance Collins is dedicated to helping adolescents and adults improve their mental health and overall well-being. He provides compassionate, evidence-based counseling tailored to each client's unique needs, fostering a supportive and nonjudgmental therapeutic environment. Mr. Collins works with individuals experiencing concerns such as anxiety, depression, trauma, stress, and life transitions, empowering clients to build resilience and achieve meaningful personal growth. His goal is to equip every client with practical tools and strategies that promote lasting emotional wellness and a healthier, more fulfilling life.

Dr. Ngozi Guerrier leads the organization's efforts in recruiting, developing, and supporting a highly qualified team of behavioral health professionals. She is dedicated to fostering a positive workplace culture built on collaboration, professionalism, and excellence. Dr. Guerrier works closely with leadership to ensure staff receive the resources, training, and support needed to provide exceptional patient care. Her commitment to employee development and organizational success helps strengthen the quality of services delivered to every client.

Dr. Chantal is a licensed therapist dedicated to providing compassionate, holistic care for adolescents and adults experiencing behavioral health challenges. She specializes in anxiety, depression, weight management, and overall wellness, incorporating evidence-based therapy with healthy lifestyle practices such as nutrition, exercise, sleep hygiene, and effective coping strategies. She also provides comprehensive evaluations for ADHD, Autism Spectrum Disorder, cognitive disorders, and learning disabilities. Dr. Chantal is committed to empowering clients with personalized care that promotes lasting mental wellness and improved quality of life

Oluchi Iheoma, PMHNP

Psychiatric Mental Health Nurse Practioner

Dr. Deshawn Okerek serves as the Program Director at JTC Behavioral Health Services, overseeing the development, implementation, and quality of the organization's behavioral health programs. He works closely with the clinical team to ensure services are evidence-based, client-centered, and aligned with the highest standards of care. Dr. Okerek is committed to fostering innovation, collaboration, and excellence while helping individuals and families access the resources and support they need to achieve lasting mental wellness.

Dr. Shambricka North, LCSWC

Licensed Clinical Social Worker

Immaculata Akudike helps individuals with mental health challenges achieve greater independence and improve their quality of life. She works closely with clients to develop personalized recovery plans focused on building daily living skills, strengthening community connections, and reaching meaningful personal goals. Her commitment is to help each individual develop the skills and resources needed for long-term success and wellness.

Terence Collins, LCPC

License Clinical Professional

Dr. Shambrika North is committed to providing compassionate, client-centered mental health care for individuals across the lifespan. She specializes in helping clients navigate challenges such as anxiety, depression, trauma, relationship concerns, and major life transitions through evidence-based therapeutic approaches. Her goal is to help each individual achieve emotional wellness, resilience, and lasting personal growth.

Immaculata Akudike, CPRP

Certified Psychiatric Rehabilitation Practioner

Oluchi Iheoma is dedicated to providing comprehensive, compassionate mental health care to adolescents and adults. She specializes in psychiatric evaluations, medication management, and individualized treatment plans tailored to each client's unique needs. Oluchi takes a collaborative, evidence-based approach, helping clients manage conditions such as anxiety, depression, mood disorders, and other behavioral health concerns. Her goal is to empower every client to achieve lasting mental wellness and an improved quality of life.

Our Clinic

Driven by clinical integrity

Our Mission

Our Vision

Our Core Values

To provide integrated, trauma-informed behavioral healthcare that honors individual lived experiences and fosters lasting community healing.

A healthcare landscape where mental wellness is met with clinical excellence, cultural responsiveness, and zero institutional barriers.

Empathy, evidence-based practice, and cultural humility guide every diagnosis, therapeutic session, and collaborative care plan we design.